Frequently Asked Questions
How does this work?
Simply upload your favorite photo, place your order, and we’ll create your personalized keepsake. Artwork proofs are provided before printing for approval.
How long do digital orders take?
Digital orders are typically delivered within 24–48 hours.
How long do physical orders take?
Most physical orders arrive within approximately 8–12 business days after artwork approval.
Do I receive a proof before printing?
Yes. We provide proofs before printing so you can review your artwork and request revisions if needed.
Can I request revisions?
Absolutely. Minor revisions are welcomed to help ensure you love your keepsake.
What photo works best?
Clear, high-quality photos with good lighting generally produce the best results.
Do you ship internationally?
At this time, we primarily ship within the United States. Select print products may also be available for Canada.
What if I’m unhappy with my order?
We stand behind our work with a Happiness Guarantee. If something doesn’t feel right, please contact us and we’ll do our best to make it right.
How can I contact you?
You can reach us anytime at:
keepsakekrate@gmail.com