By accessing or purchasing from Keepsake Krate, you agree to the following terms and conditions.

Personalized Products

All Keepsake Krate products are custom-made based on customer-submitted photos and personalization details.

Customers are responsible for ensuring uploaded photos are clear and that they have permission to use the submitted images.

Artwork & Proofs

Artwork proofs may be provided prior to printing. Minor revisions are welcomed to help ensure customer satisfaction.

While we aim to closely match submitted photos, slight artistic and printing variations may occur.

Order Processing

Production begins shortly after an order is placed. Because items are personalized, cancellations may not always be possible once work has started.

Shipping & Delivery

Estimated shipping and delivery times are provided as guidelines only and are not guaranteed.

Keepsake Krate is not responsible for delays caused by shipping carriers, customs, weather, or events outside of our control.

Refunds

Customer satisfaction is important to us. Refunds, replacements, or revisions may be offered at our discretion under our Happiness Guarantee.

Intellectual Property

All artwork, branding, website content, and designs created by Keepsake Krate remain the intellectual property of Keepsake Krate.

Limitation of Liability

Keepsake Krate shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice.

Contact

Questions regarding these terms may be directed to:

keepsakekrate@gmail.com